If the user is still not able to log in, contact support.
Replicate connection in a different environment (different machine and network). Read the Knowledge Base article on Ports And Protocols Used By Skype for Business/Lync Secure Chat And Conferencing for more information. Check that Skype for Business ports and protocols are open and supported in your network. If the asterisks appear beyond your Network, contact Support. You may need to reboot your router or modem or contact your ISP. If there are some asterisks (*) or the response time is > 200 ms, locate the hop where it happens. Read the Knowledge Base article on What Is A Trace Route (tracert)? How Do I Run One? for more information. You may find correct server addresses in HostPilot under Services > Skype for Business > Instructions > Server Name Run Trace Route to the Skype for Business server. You may find correct server addresses in HostPilot under Services > Skype for Business > Instructions > Server Name Verify the settings are correct: under Tools > Options > Personal > Advanced both internal and external servers are set up. We're having trouble connecting to the server. 
You may find correct server addresses in HostPilot under Services > Skype for Business > Instructions > Server Name.Ĭan't sign in to Skype for Business/Lync. Navigate to HostPilot® Control Panel > Services > Skype for Business > verify that the box next to the user’s name is checked.
Verify the user has Skype for Business service enabled. Please verify your logon credentials and try againĬannot sign in because the server is temporary unavailable. We're having trouble connecting to the server Cannot sign in because the server is temporary unavailable. If you have tried all of the above and you still can’t sign in to Skype, come on over to the Skype Community, where there is a wealth of information and around three million people waiting to help.While logging in to Skype for Business/Lync client user may face one of the following errors: Make sure you sign in using the correct account with your email address, phone number, or Skype account information. Sign out of Skype, and then sign back in. 
If you're able to access the correct Skype account from another device, you can identify the username of the account you're signed in with by following the steps in this article to find your Skype name.
Try accessing your Skype account from another device that you might already be signed in on like your desktop computer, a mobile device, or Xbox. Do you use Skype on more than one device such as your desktop computer or phone? It's possible you may be signed in to a different account on each device. Do you use an email address to sign in to other Microsoft products or services such as Xbox, OneDrive, or ? If you recently signed in to one of those other services, it's possible you may be signed in to Skype with a different Microsoft account. Do you have more than one Skype account?. I know my sign in name and password, but can't sign in - you might have multiple accounts (and not even know it).įollow these steps to sign in to the correct Skype account: 
Check Skype Status to confirm sign in services are healthy.Signed in, but missing contact or credit.Check your Skype version, (sign in is disabled for older unsupported versions).My birthday is wrong, I'm actually an adult.
My Skype account may be locked or compromised. #Iphone skype for business login error cant cnnect to server drivers#
If you’re having problems signing in, first make sure you’re using the latest version of Skype, your system meets the minimum requirements for running Skype, and that you have the latest software updates and hardware drivers for your computer.
0 kommentar(er)
